Kinky Cloth works with multiple fulfillment partners around the world to print, manufacture and ship our orders.
The global social distancing measures and the temporary supply chain shipping logistics cutbacks by major airlines are affecting our store as well which means order fulfillment and shipping is taking more time than usual.
From our warehouses in Los Angeles to Mexico to Latvia, we are experiencing mandatory government measures that limit our capacity and efficiency.
Our fulfillment partners are still operating and we are continuing to accept orders.
Fulfillment and shipping will take longer but your order will reach you.
We’re actively communicating with our fulfillment partners, shipping logistics providers and following the latest news on Covid-19.
This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so please stay safe.
Your support means a lot to us, especially during this time. Stay safe and please take care of yourselves!
- Kinky Cloth Team
Frequently Asked Questions
Shipping
Tracking information is typically available 24-72 hours after your order is shipped.
If the tracking is not displaying please try your tracking in a different tracking provider like Ship24.
Domestic orders: Processing & handling time takes 5 to 7 days. Shipping time may take an additional 1 to 10 days depending on country (United States, Mexico, Canada) and size of order and contents of order and may take up to 20 days.
International orders: Processing & handling time takes 5 to 7 days. Shipping time may take an additional 3 to 25 days based on destination and customs.
Once your order has shipped tracking information will be sent to your email and available in your account. If you pay with PayPal be certain your shipping address associated with your PayPal account is the correct address you wish to have your order shipped.
Please be sure you used the correct shipping address and that you wait 1-3 days to make sure the order arrives as some postal carriers mark items delivered before they arrive.
We are not responsible for lost or stolen orders.
Please be sure your shipping address is a safe location where it will not be stolen.
Contact your local post office if you are missing an order that is lost, stolen or undelivered. For domestic orders you can file a claim at the USPS by clicking here.
Shipping is discrete and will arrive in a plain shipping bag or box depending on the items you've ordered. No branding, logos or names are listed on the shipping labels or packaging.
Depending on the items in your order you may receive your items in multiple shipments. This is to help get your order to you faster!
Many of our t-shirts, crop tops, tank tops, phone cases and stickers are made to order in the United States and ship from a 3rd party fulfillment location(s) and will arrive separately from other items.
We are not responsible for lost or stolen orders. Please be sure your shipping address is a safe location where it will not be stolen.
Contact your local post office if you are missing an order that is lost, stolen or undelivered. For domestic orders you can file a claim at the USPS by clicking here.
Yes! Many of our items can be shipped to the United States, Canada, Mexico, UK and many more countries overseas!
Some items are prohibited for shipping to certain countries due to customs or supplier limitations, in which case you will be refunded for these items after purchase if the order cannot be shipped out.
The recipient of the order is responsible for any applicable customs fees. We have no control over a country's imports, customs fees, duties, taxes or other costs associated with receiving goods. Please make sure you know the costs associated with receiving goods shipped from the United States into your destination country before ordering.
Billing
Yes billing will appear as a series of letters or numbers and will not be related to the name of this store.
We accept all major credit cards, PayPal and cryptocurrency via Coinbase.
Depending on the payment method you used it may take several hours before the order is confirmed. You will receive an email confirmation once payment has cleared.
Returns
After your order is submitted it begins processing immediately at our global suppliers and warehouse locations; so for this reason we are unable to permit cancellations. If you made an error on your order please contact us and we will do our best to accommodate you.
Yes, contact us to return the items and we will issue an account credit within 30 days of receiving the items in your order. We do not accept returns on lingerie, underwear, swimsuits, toys, accessories or sale items.
Contact us and we will try to help you out!
Other Questions
Yes! We want you to promote/sponsor/become an affiliate for us! :)
Visit the link below to sign up for our affiliate program! $5 Instant bonus added to your account when you join (100% free).
We do not take on single clients for shirt designs. However, you may always email/contact us with an idea! If we like it, we will write you back with a mockup of the shirt. We are always open to designs and ideas!
No, we do not. However, you are free to use code "KINKYSHIP" for free shipping to the USA, Canada, or Mexico. If you do not live in North America, feel free to contact us for a $5 off coupon code! :)
This promo code is only for Domestic (USA, Canada, Mexico) shipping.
For specific sizing information please contact us.
Please contact us
QUALITY FIRST
Many of our items are hand made in-house and shipped from the United States.
T-shirts, crop tops, sweatshirts, hoodies, hats, leggings & more are all designed, printed and packed domestically.
OUR TEAM
The folks that
make Kinky Cloth possible
Tom B.
Founder/CEO
Stefani R.
Senior Marketer
Ryana W.
Designer
Don M.
Designer
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