FAQ

 

Shipping

Shipping Information

How much is shipping?

Shipping costs can be estimated during checkout and vary based on destination and number of items ordered.

Do you ship internationally?

Yes.

How long will it take for my order to arrive?

Domestic orders: Processing & handling time takes 5 to 7 days. Shipping time may take an additional 1 to 10 days depending on country (United States, Mexico, Canada) and size of order and contents of order.

International orders: Processing & handling time takes 5 to 7 days. Shipping time may take an additional 3 to 25 days based on destination and customs.

Who covers customs fees?

The recipient of the order is responsible for any applicable customs fees. We have no control over a country's imports, customs fees, duties, taxes or other costs associated with receiving goods. Please make sure you know the costs associated with receiving goods shipped from the United States into your destination country before ordering.

How do I track my order?

Once your order has shipped tracking information will be sent to your email and available in your account. If you pay with PayPal be certain your shipping address associated with your PayPal account is the correct address you wish to have your order shipped.

Why is my order coming in multiple shipments?

Depending on what you order you may receive your items in multiple shipments. Many of our t-shirts are made to order and ship from a 3rd party fulfillment location(s).

Why isn't my tracking # working?

Tracking information is updated 24-72 hours after your order is shipped. 

What if my order is lost or stolen?

We are not responsible for lost or stolen orders. Please be sure your shipping address is a safe location where it will not be stolen. Contact your local post office if you are missing an order that is lost, stolen or undelivered. For domestic orders you can file a claim at the USPS by clicking here.

 

Payment

What payment methods do you accept?

We accept all major credit cards, PayPal and cryptocurrency via Coinbase.

I was billed for my order but haven't seen an update or confirmation yet?

Depending on the payment method you used it may take several hours before the order is confirmed. You will receive an email confirmation once payment has cleared.

 

Returns

Can I cancel my order?

Once your order is submitted it begins processing immediately; so for this reason we often do not permit cancellations. If you made an error on your order please contact us and we will try to accommodate you.

Can I get a refund or exchange?

Yes, contact us to return the items and we will issue an account credit within 30 days of receiving the items in your order. We do not accept returns on lingerie, underwear, swimsuits, toys, accessories or sale items.

I received the wrong item, what now?

Contact us and we will try to help you out! 

 

Frequently Asked Questions

Do you make custom shirts?

We do not take on single clients for shirt designs. However, you may always email/contact us with an idea! If we like it, we will write you back with a mockup of the shirt. We are always open to designs and ideas!

Can I be an affiliate/promoter for you?

Yes! We want you to promote/sponsor/become an affiliate for us! :) Visit the link below to sign up for our affiliate program! MUST BE 18+ TO SIGN UP FOR THE AFFILIATE PROGRAM! 

Do you provide free merchandise for affiliates?

No, we do not. However, you are free to use code "KINKYSHIP" for free shipping to the USA, Canada, or Mexico. If you do not live in North America, feel free to contact us for a $5 off coupon code! :)

Why isn't promo code "KINKYSHIP" working for me?

This promo code is only for Domestic (USA, Canada, Mexico) shipping.

 

Sizes

Crop Tops

Small to XL

Unisex T-Shirts

Small to 4XL

To order a shirt in a unisex t-shirt please contact us after ordering and we will happily print to a t-shirt for you!